Overview & Commitment
At Tej Shree Health (“we”, “our”, or “us”), we take your privacy seriously. This Privacy Policy describes how we collect, store, process, and protect your personal information when you visit or make a purchase from our website (https://tejshreehealth.com).
Information We Collect
When you interact with our storefront, we collect information necessary to fulfill your orders, provide customer assistance, and ensure secure operations:
- Contact & Delivery Information: Full name, mobile number, email address, physical shipping address (house/flat, street, city, state, PIN code), and any delivery notes.
- Order & Transaction Records: Purchased products, quantities, timestamps, transaction identifiers, and fulfillment statuses.
- Account Credentials: If you register for an account, we securely manage your login credentials and verified mobile number. Passwords are cryptographically salted and hashed.
Payment Security
Payments made through our website are processed through accredited, RBI-compliant payment gateways (such as Razorpay) using end-to-end encryption. Tej Shree Health does not store or process your sensitive credit/debit card numbers, UPI PINs, CVV codes, or net banking passwords on our servers.
How We Use Your Information
Your information is used solely for legitimate business purposes:
- Processing, packing, and delivering your physical orders or delivering digital wellness plans.
- Sending automated order receipts, tracking links, and customer support notifications via email and WhatsApp.
- Preventing fraud and ensuring platform integrity.
- Responding to your feedback, queries, and return/refund requests.
We never sell, rent, or trade your personal data to third-party data brokers or marketing agencies.
Google Analytics 4 & Usage Data
When configured and enabled on our production website, we use Google Analytics 4 (GA4), a web analytics service provided by Google LLC (“Google”), to measure website traffic, monitor page performance, and analyze customer interaction with our product catalog.
Information collected via Google Analytics: GA4 collects aggregated device and browser characteristics, approximate geographic location (country and city level derived from anonymized IP addresses), referring URLs, session durations, search terms within our search feature, and e-commerce interactions (such as viewing items, adding products to the cart, or completing an order).
Privacy Protections in GA4:
- Strict PII Shield: We never transmit your name, phone number, email address, postal address, passwords, or payment credentials to Google Analytics.
- IP Anonymization: GA4 does not log or store individual IP addresses.
- Google Consent Mode v2: Analytics cookies and tracking signals remain restricted by default until you grant explicit consent through our cookie interface.
- Google's Role: Google processes usage data on our behalf as an independent processor. To learn more about how Google handles analytics data, review the Google Privacy Policy.
Cookies & Your Consent Choices
We use strictly necessary cookies to keep track of your shopping cart and authenticated session. Non-essential analytics cookies are only set if you grant permission.
You can update, accept, or withdraw your cookie consent at any time. When you decline or withdraw analytics consent, non-essential tracking is immediately halted.
You can also manage cookies directly through your browser's privacy settings by clearing stored cookies or enabling “Do Not Track” / Global Privacy Control.
Data Retention & Security
We retain order history and customer information for as long as necessary to comply with applicable tax, accounting, and legal requirements in India. We enforce strict role-based access controls, HTTPS encryption in transit, and database security safeguards.
Contact Us
If you have questions about this Privacy Policy, your personal data, or our cookie practices, please contact us:
- Entity: Tej Shree Health
- Address: Shivnagar, Hisar – 125001, Haryana, India
- FSSAI License: 10825006000188
- Email: support@tejshreehealth.com
- Support Page: Contact & Help Desk